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After-sales service hotline: 022-68556656 After-sales service email: shouhou@tjwlxny.com.cn
The company has a professional team with high business quality, strong innovation ability and strong service awareness. Improving product quality and strengthening all-round services are the consistent purposes of our company. The company's after-sales service system has been authoritatively certified to ensure the after-sales quality and efficiency of the products. The company has a dedicated after-sales service department. They have received professional training, have strong technical skills and rich product knowledge, so as to meet customers' product needs and after-sales service requirements. According to customer needs, they can go to the site to guide installation, commissioning and training to ensure the normal and smooth operation of the products. In after-sales service, special attention is paid to service quality, maintenance technical strength and response time and speed. Customers report to the company's after-sales service center by telephone, fax or letter, and the response time is within 24 hours in China and within 72 hours in remote areas and abroad. Special emergency situations will be handled on site upon notification.
Since its establishment, the company has always adhered to the corporate philosophy of "development is the direction, hard work is the truth". The company has passed ISO9001, ISO14001, ISO45001 quality, environment and safety system certification
In terms of after-sales service, we have passed the five-star service certification of GB/T27922-2011 "Commodity After-sales Service Evaluation System"
